What is your cancellation policy?

Previously scheduled evaluations, consultations and training classes cancelled at least 24 hours in advance (North Edge K9 must acknowledge the cancellation) can be rescheduled without penalty. Late cancellations (less than 24 hours) and no-shows will be charged full price for that session. If a client is tardy, that time will be deducted from the training session. Purchased Classes, packages and programs are non-refundable, however, if you cancel your reservation at least 24 hours in advance (North Edge K9 must acknowledge the cancellation), you will retain the class credit in your account. Late cancellations (less than 24 hours) and no-shows will lose the full class credit.